Covid-19 Information for guests

To acquire the Visit Britain Industry Standard mark, our business has followed Government and Industry Covid-19 Guidelines, has a Covid-19 Risk Assessment in place and a documented process in place to maintain cleanliness and social distancing.

Risk Assessments will be reviewed in response to changes in Government guidelines.

During your stay at Merman Barn, our priority is the safety and well being of yourself and our staff – we strive to create an environment where we all have peace of mind.

Covid-19 Risk Assessment Merman Barn B&B

 This Risk Assessment has been carried out following the guidelines on the HSE (Health and Safety Executive) web site www.hse.gov.uk.

Assessment carried out by: Linda Read, Merman Barn B&B Tideswell Derbyshire SK17 8LS

Date assessment completed: 19th June 2020,  reviewed 1st September 2020.

Potential Hazards

  1. Contamination of the site by guests/staff who are asymptomatic or who develop symptoms whilst in situ.
  2. Transmission of the virus between guests/staff
  3. Cleaning processes 
  4. Transmission of the virus on bedding/soft furnishings.
  5. Transmission of the virus to staff after guest’s departure.

    Who might be harmed and how?

        All potential hazards may harm guests, staff, subsequent guests, guest’s contacts,maintenance contractors, and the local population. 

        They may be harmed by becoming infected with Covid -19 from a contaminated environment or by airborne droplet infection.

 Actions to Control Risk

1. Anyone who is exhibiting symptoms or who has any reason to believe that they may have come into contact with the virus up to 14 days prior to their booking must follow the Government instruction to self-isolate and follow NHS guidelines. Therefore, they should not arrive at Merman Barn.

In the event of a local lock down in your area we will ask you not to come to the property. If an outbreak occurred at the property, or if the owner became symptomatic, bookings may need to be cancelled at short notice.         

Anyone in one of the vulnerable groups identified by the Government should follow the Government guidance applicable to them at the time.

If guests develop symptoms during their stay, they must immediately self-isolate in their room and ‘phone the owner on 07850 262615 or 07974788013.  Guests must make immediate plans to return home. As there may be a time delay in obtaining a test by phoning 111, it may be preferable for the guest to do this from their own home. Guests would be responsible for organising their own transport home and would be liable for any costs incurred from an extended stay.

In line with Government Guidance stating that should a guest develop symptoms during their stay they should not use public transport to return home, we regret to say that we cannot accept bookings from guests without their own transport.

The room would be left closed for 72 hours before cleaning

 

2. Guests must follow guidelines on social distancing and must remain 2m apart indoors.

The owner will stay 2m apart from guests during welcoming and at check out (and may wear a face covering).  We ask that a registration form is completed – please include the ‘next destination’ box in case contact tracing is required.

On check out, please pay by bank transfer or by placing cash or cheque in the envelope provided.

Each room will have their own designated breakfast room, so we regret that there will be no communal lounge during this time. Breakfast will be pre-ordered the night before.

Breakfast will be served by owner observing distancing rules, owner may wear a face covering.

Guests are asked to be aware of people leaving the other bedroom if occupied and stand back to avoid breaching the 2m rule in corridors.

If you need to speak with the owner during your stay, please ring the bell at the bottom of the stairs and remain at the 2m marking.  Please do not enter the kitchen.  Hand sanitiser is available next to the bell. Alternatively, contact by ringing 07850262615.

It will not be possible to service your room during your stay. We ask that hospitality trays for refurbishment, rubbish bins, toiletry trays for refurbishment and towels for changing (placed in bag provided) and be left outside your bedroom door.

 

3. As guests may not exhibit symptoms until after they return home,  we will treat every bedroom clean as if the virus is present.

We will leave 2 days  between bookings to ensure cleaning and disinfection of the highest standard is carried out.

We will clean all surfaces and touch points with a household detergent followed by disinfection with an appropriate antiviral agent that meets BS EN 1276 and BS EN 14476.  Disinfectant will be left in contact with surfaces for the recommended time.

Breakfast areas will be cleaned and disinfected after each use. No items will be shared between the two breakfast rooms. Breakfast rooms will only be open at breakfast time.

Touch points in corridors, door handles, call bell, and stair hand rails will disinfected regularly throughout the day.

Please use hand sanitiser when entering the property, when leaving the breakfast room and when leaving your bedroom.

 

4. We will launder linen and towels at 60 degrees C and use different linen and towels for subsequent guests.

We will change and launder all mattress and pillow protectors between guests.

If we suspect that a guest has been symptomatic we will steam clean pillows, mattress and curtains after departure.

To reduce areas of contamination, all unnecessary items such as ornaments, flowers and cushions will be removed.

It is important that the rooms are ventilated so please leave the window open when leaving your room.

       

5.  All communal areas will be cleaned and disinfected immediately after guests departure i.e. corridor touch points, stair hand rails.

Bedrooms will be left closed for 24 hours after departure before commencing cleaning and disinfecting.

Linen will be removed and bagged, taking care not to shake to disperse dust particles and not placed on the floor or other surfaces.

All cleaning must be wet cleaning, with no dry dusting or sweeping.

Cleaning and disinfecting will take place following written principles and schedules.

Rubbish will be double bagged and placed in normal waste.  In the event of a suspected case, rubbish will be double bagged and left for 72 hours before putting in normal waste.

If suspected case, linen and towels will be sealed in red water-soluble bags and left for 72 hours before laundering(within bags).

Cleaner will wear disposable gloves and apron and, if a suspected case, face covering and visor.

 

This Assessment will be operational from the start of business 4th July 2020 and be reviewed by Linda Read in accordance with Government guidelines.